Which banks come out top for customer satisfaction and which banks are new account openers considering?Download report

YouGov’s Best Banks 2025 – France, Belgium & the Netherlands

Most people in France, Belgium, and the Netherlands hold a bank account — but which banks have the most satisfied customers?

The banking landscape across the region is changing fast. While traditional institutions continue to play a major role, digital-first neobanks are steadily gaining ground, attracting consumers looking for greater flexibility, transparency, and innovation.

In YouGov’s Best Banks 2025 – France, Belgium & the Netherlands, we reveal which banks achieve the highest customer satisfaction, which ones consumers are most likely to consider when opening a new account, and what drives the growing appeal of neobanks.

Download the full report to discover:

  • Which bank is most considered by new account openers in France, Belgium, and the Netherlands?
  • How does bank consideration vary by age, gender, and income level?
  • What is the demographic profile of new account openers in 2025?
  • Who are neobank customers, and what matters most to them when choosing a bank?
  • Which banks achieve the highest customer satisfaction across the FR–Benelux region?
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