Some retailers have started tracking returns made by customers to track potentially fraudulent activity. A person who is flagged as potentially committing fraud (e.g. returning a big ticket item, returning many items at once) may be banned from making returns or exchanges for a period of time. Would a retailer using this system change the likelihood that you would shop at this store? Published on March 14, 2018 → Survey conducted on March 14, 2018 on 3953 U.S. adults
