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Go beyond the obvious, identify what really matters to your audiences and why

Qualitative Research

YouGov Qualitative research digs deeper into what people think, do and say to get to the ‘why’. Our global team of experts will help you discover the human stories that will empower your organisation to make effective strategic decisions, based on your consumers wants and needs.

Why YouGov Qualitative?

Integrated insights

YouGov’s qualitative solutions can work in conjunction with, prior to and following YouGov’s quantitative and product solutions, including quickly re-contacting participating panel members to dive deeper.

Bespoke and creative solutions

Our in-house qualitative experts design a bespoke approach to each client’s needs and bring in meaningful creative outputs, including thematic showreels and engaging case studies.

Global reach

YouGov’s global reach (30+ million panel members) and innovative digital methods supports large international studies and clients at speed.
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Rich, detailed insights

Gain a deeper understanding of consumer behavior and emotions with YouGov Qualitative solutions. We'll help you answer critical business questions and inspire impactful communications and strategies across all sectors and markets through:

  • Market exploration & landscaping: Uncover trends and opportunities within your competitive landscape.
  • Bringing segments to life: Develop rich audience personas for targeted communication.
  • Innovation: Fill your innovation pipeline and validate product concepts.

Leveraging innovative online approaches, we transform qualitative insights into actionable strategies, optimizing your campaigns, communications, brand positioning, and user experiences (UX).

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Experts at every level

YouGov's global qualitative team consists of sector-experts, professionally trained moderators and fast-paced writers.

Our qual leadership has over 25 combined years of experience in multi-market, mixed method approaches. The team is built with both method and sector experts including:

  • Building and supporting Qual at-scale
  • Innovative approaches such as JTBD and ODI
  • Tech research including in the AI development, privacy and go-to-market stages
  • Self-guided research including shop-alongs, concept testing and UX research
  • Public and political sector work with vulnerable, sensitive and niche populations

Get in touch

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Get more from open-ends

Discover the full potential of open-ended responses from your survey data with YouGov AI Qualitative Explorer.

Ideal for capturing unprompted, top-of-mind, opinions on everything from ads and campaigns to brand messaging, this AI-powered tool sifts through unstructured data from large audience surveys, turning it into actionable insights through:

AI-powered analysis: Harness AI to extract and summarize key themes, directly tapping into consumer thinking.

Key themes & sentiments: Highlight key trends and nuanced opinions emerging from your data at a glance.

Interactive dashboard: Navigate themes, subthemes, and direct quotes effortlessly with our user-friendly interface.

Find out more

Why YouGov?

We're trusted by the world’s biggest brands to delve deeper. Here's how we do it.

The Law Society Master
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"YouGov's qualitative research demonstrated the importance of the Society’s public legal education programmes, highlighting the difficulties consumers face assessing non-price elements of legal work.”

- Law Society Research Unit

View case study

Meet our qualitative research experts

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Olivia Sanchez Torres
Head of Qualitative, UK
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Macie Shewmaker
Head of Qualitative Research North America

Learn more with how-to articles from our research experts. Discover best-practice approaches to qualitative and quantitative market research, so you can get the most from your projects.

Trust YouGov’s market research tools

Open up a world of real-time data and reliable expertise with market research analysis powered by reality. Join the leading brands that trust YouGov’s unique panel philosophy and unmatched intelligence. YouGov nurtures millions of panel members across every demographic, so you can rely on an unparalleled representative, proprietary sample.