Panel Members

Take surveys and earn points as a member of the YouGov panel.

Register

Business

Access YouGov products and services as a business.

Register

Panel Members

Take surveys and earn points as a member of the YouGov panel.

Log in

Business

Access YouGov products and services as a business.

Log in

Business enquiries

We'll email you back within 24 hours.

Get in touch

General enquiries

For member enquiries, public data requests, or general questions.

Contact usor visit Member helpdesk

How do businesses in Britain treat their customers?

Generally speaking, how well or badly do you think most businesses in Britain treat their customers?

About This Tracker

Biannual tracker / 1637 - 1807 GB Adults per wave / Methodology / Download full data set

Related topics

Explore more opinion data

YouGov Business Volatility, Uncertainty, Complexity, and Ambiguity Index (VUCA): January-February 2026

Article

Business Sentiment Tracker: Businesses lack confidence in the UK economy – but back themselves to succeed

Article

Business sentiment tracker: Two in five businesses say AI adoption is important for future growth

Article

Do Britons think that CEOs of large firms deserve their high levels of pay?

Article

Should there be a limit of donations made to political parties by businesses?

Tracker

How important is a brand's stance on wider issues in in society to Brits?

Tracker

Sunday opening hours

Tracker

With 150 former WH Smith stores likely to close, how has the TG Jones rebrand landed with consumers?

Article

As Greene King puts 150 sites up for sale, what do the public make of the pub chain?

Article