Fraud victims open up about feelings of shame and losing trust in banks and payment services

YouGov Qualitative

Britain’s exit from the European Union continues to cause political turmoil, and 59% of Brits see it as the biggest issue facing our country today. But will an end to free movement put people off their summer holidays?

With 18% of the public now owning a 4K TV, YouGov has conducted two separate online focus groups (8-10 participants per group), in order to discuss people’s views of the technology in greater depth.

Lehman Brothers collapse on 15 September 2008 signalled the start of the financial crisis. Ten years on, YouGov ran some focus groups to explore people’s views of it. We found that many still place responsibility for the crisis on both government and the financial institutions, they aren’t particularly concerned about it happening again as they don’t think they have enough to lose, but people still think banks provide an essential service.

In life, sometimes what we say in public can often differ from our innermost thoughts, whether that's due to social pressures, the company one finds oneself in, or perhaps individual coyness. Online focus groups are often overlooked by companies looking to conduct in depth research, believing they have deficiencies compared ...