The boss of RBS has said that victims of bank fraud should not expect refunds if customers "don’t take their own duty of care”. Which of the following comes closest to your view?

The boss of RBS has said that victims of bank fraud should not expect refunds if customers "don’t take their own duty of care”. Which of the following comes closest to your view? Published on 8 August 2017 → Survey conducted on 8 August 2017 on 4279 GB adults

All adults

Region

Gender

Politics

Age

Where bank customers have been the victims of bank fraud because they have been careless and haven’t taken precautions, they should not receive refunds

32%

Banks should not allow people to be worse off at the hands of criminals and should refund the money even if the customer has been careless

45%

Don't know

23%

Where bank customers have been the victims of bank fraud because they have been careless and haven’t taken precautions, they should not receive refunds

32%

Banks should not allow people to be worse off at the hands of criminals and should refund the money even if the customer has been careless

45%

Don't know

23%

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