Matt Palframan
Director, Financial Services Research
UK 
INT Reality starts to bite for pension under-savers
Most Britons enjoyed Nationwide’s Dominic West Ad – but agree it should be banned
Most Britons oppose banks and building societies closing customer accounts for reputational reasons
12% of Brits bought an item using ‘buy now, pay later’ in the last year
Which institutions would Britons rely on in a personal financial crisis?
Seven in ten worried that COVID will affect their cost of living
Which Brits are willing to go all-in on cryptocurrency?
Global: COVID-19 and consumer spending
Global: How will COVID-19 affect the world’s bank branches?
Which Britons have been refused credit?
Should financial services companies fight climate change?
What kind of Brit banks with a fintech?
Brits nine times more likely to make contactless debit payments than Americans
Is customer advocacy all about service?