UK consumer bank rankings 2025

Which banks come out top for customer satisfaction and which banks are new account openers considering?Download report

UK banking rankings: YouGov’s best banks 2025

Most Brits have bank accounts—but which banks have the most satisfied customers?

The UK banking landscape is evolving. While traditional banks still dominate, digital-first neobanks are gaining ground, with several fintech's now ranking among the top ten for customer satisfaction.

In YouGov’s best banks 2025, we reveal which institutions have the most satisfied customers, which banks Brits are most likely to consider when opening a new account, and what drives the shift toward neobanks.

Download the full report to discover:

Which bank is considered most by new account openers in the UK?
How does bank consideration vary by age, gender, and income?
What is the demographic profile of new account openers in 2025?
Who are neobank customers, and what matters most to them when choosing a bank?
Which banks achieve the highest customer satisfaction in the UK?

Download report Get in touch

Related topics

Financial services

Related content

5G in the UK: Nearly half of Britons say the technology improves digital experiences

Scouse of Fraser: Why Sports Direct chose Liverpool for its new flagship store

Britain’s BNPL users: younger, female and financially strained

UK Biggest Brand Movers - October 2025

EE’s Safer SIMs campaign boosts brand health – especially among parents

Beauty standards: UK personal care brand rankings 2025

Cart of the deal: Britain’s appetite for Black Friday & Cyber Monday 2025

From signal to discovery: The resilient brand advantage 2025

Among Britons who see EVs as the future, Michelin stands out on Quality

Where Britons go for car repairs – Independent mechanics lead, mobile services gain ground

How Britons adopt and navigate new technology

UK Biggest Brand Movers - September 2025

JD Wetherspoon set to open 15 new pubs across the UK – and the public may welcome their arrival

Coca-Cola looks to sell Costa – but where does the coffee chain stand with the UK public?

What Gen Z wants from their banks

How Britons’ baking habits shape appliance choices

Soft drink consumer preferences 2025

July UK Advertisers of the month: Amazon, McDonald's and Lynx

YouGov and Metricomm partner on a new tool which accurately quantifies the impact of media coverage on brand health

Meet GB women focused on building strength – and how to reach them

In Britain’s smart homes, a few devices dominate the market

Screens, streams, and scrolls: Media consumption in Britain in 2025

UK Biggest Brand Movers - August 2025

UK Biggest Brand Movers - July 2025

Who’s driving Britain’s restaurant economy? A closer look at frequent diners

June UK Advertisers of the month: WhatsApp, Head & Shoulders and Oral-B

How Londoners’ fashion preferences stand out from—and align with—the UK

Is Britain still a tea-drinking nation?

Behind the wristbands - UK festival goer report 2025

UK Biggest Brand Movers - June 2025

UK Gen Z snack preferences: Pringles, Walkers, Oreo lead early 2025

Who reads and buys books in print?

Do extended warranties matter to British consumers when buying large domestic appliances?

May UK Advertisers of the month: Tesco Whoosh, Haribo and Gillette

UK soft drink brand rankings 2025

Are supermarket fashion brands winning over UK consumers?